Faqs

Can I return jewelry if I am not satisfied?

Yes, we want you to be happy with your purchase. If for any reason you are not, please return the item(s) within seven days in original condition, for a full refund minus shipping.

Can this ring be re-sized?

Yes, our rings can be re-sized by a professional jeweler, however we do not provide this service.

How can I be sure your jewelry is authentic?

We work directly with the artists that create our jewelry, and we buy turquoise from the miners, and cut it ourselves.

How do I measure my wrist for a cuff bracelet?

Wrap a flexible measuring tape, strip of paper or string around your wrist. If you are using a paper or string, mark it where the end meets, then measure it with a ruler. If your wrist size falls between quarter inch increments, round up to the nearest eighth inch. In some cases it is better to get a bracelet that might be a bit bigger than your size. Most of our bracelets can be slightly self adjusted, to do this put the bracelet on and let it warm up to your skin, then carefully open or close the cuff to your desired fit. You want the bracelet to sit snug and comfortable, not too lose or too tight. If you have any other question about wrist sizing please give us  a call or send us an email. 

Is insurance included in the shipping?

Yes, we fully insure everything we send out. Domestic items are shipped USPS Priority and international shipments are sent with FedEx International Priority. International customers are responsible for all import taxes and duties.